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Our New Dependency on Digital Transformation

Image of Digital Transformation words with cartoon background

There is no doubt that the COVID-19 pandemic has forced a lot of businesses to modify the way they deliver their products and services. Even with the pandemic gradually giving way, many of these changes are bound to remain in place because of various reasons, such as government restrictions. One common change across various industries is the digitization of previously menial processes. To ensure business continuity amidst the pandemic and beyond, many companies had to migrate many of their manual operations onto digital platforms. In this article, we will examine two of the most important steps towards complete digital transformation – Robotic Process Automation (RPA) and Cloud migration. We will comprehensively explore how these two steps can help businesses build more robust digital systems. Finally, we will look at how to easily get started with these steps and give your business a digital advantage in a post COVID-19 world.

Robotic Process Automation

Robotic Process Automation is a technology that allows computers to imitate human actions in the performance of a task. With RPA, a business can program software to interpret information and interact with processes necessary for the performance of business operations, just like a human being. It is worth noting that in spite of its name, RPA does not involve actual physical robots. You can think of it as “software robots” which are configured to utilize computer programs in the same manner as a human operator would. Examples of such RPA operations include generating automatic responses, processing and validating transactions, data collection and manipulation, and triggering other business processes. Robotic Process Automation is always aimed at tasks that are mundane and repetitive. Because of the rule-based nature of these tasks, businesses can automate them using RPA and allow their employees to focus on more important tasks. With the advent of COVID-19, many of the menial tasks that required humans, such as calculations, moving data files, extracting and processing information from documents have been automated via RPA. As the technology becomes more robust, we will see more repetitive tasks being automated by machines, giving businesses and its employees the advantage of making faster, time-sensitive decisions.

Cloud Computing

Another very important step towards digital transformation is the migration of businesses to cloud computing platforms. This involves moving business applications, data, and other components from local or on-premise storage to remote cloud environments. The presence of the COVID-19 pandemic means that many employees are working from home. In turn employees may not be able to access data in the company’s on-premise storage facilities, hindering the performance of their tasks. With cloud computing, a business can move their entire operational components – data, applications, etc. – to a remote computer / storage, allowing them to access it wherever they may be. Cloud services also provides other advantages, such as a pay-per-use charge method, improved data security, reducing on-premise infrastructural complexity and simplifying resource scalability – as you can quickly request for an increased remote storage if you need to scale. As remote working has quickly become the new norm, businesses will also have to make the shift to complete digital transformation. And cloud computing is an essential part of the digital transformation puzzle, as it drives efficiency and connectivity for employees.

Complete Digital Transformation

Getting started with digital transformation, particularly during these uncertain COVID-19 times is a huge undertaking for many businesses. Nowigence has created an AI solution, Pluaris™, that comprehends textual data with human-like interpretive intelligence. In the end, machines work faster, are more accurate, work 24/7, and save businesses countless man hours. Nowigence offers a Quick Demo of their product where you can see the advantage of automating business processes in the cloud, all in one platform.